Create Your Personalized Name Gift in 3 Simple Steps

1

Choose Your Gift & Theme

Start at the Name Gift menu, where you Choose a Gift and then a Theme.

Selecting from the Name Gift menu
2

Personalize Your Gift

Make the gift uniquely yours with various frames, sizes or special features.

Personalizing your gift options
3

Add Your Personal Touch

Personalize with any NAME, and if you'd like, a personal message to the recipient.

Adding name and personal message

Order FAQ

Shipping, Pricing, and Policies

CrossTimber values integrity and honesty, and honestly, we're sick and tired of businesses who lie in their advertising, attach hidden costs and outsource customer service to countries that barely speak English. As a family business in America, we delight in meeting and knowing our customers, and providing not only great customer service, but a fantastic memorable product at a fraction of the price of our very limited competition.

If you have any questions, give us a call at 888-763-2646, or click the chat box on the lower right↘ to see if we're online to chat!

Where do I find out the meaning of a name?

We'd be happy to look up a name for you! The fastest way is to click the Chat box↘ on the lower right, or if we're not online, give us a call at 888-763-2646.

If you have a long list of names, then it'd best to e-mail us, and we'll send the info back by e-mail. Just click the Contact button to get our e-mail address.

What are your prices?

Note: We have so many options to personalize and customize our gifts that it's hard to list every possible price here. But here's our base prices for the main gift. Your final choices for framing, extra features, etc. may result in slightly different prices, and of course, our Quantity Discounts will reduce all our prices!

Product
Price
Priority Mail
1st Item Shipping
Shipping Per
Add'l Name Gift
NamePlaque
$25
$7.35
$3
PlaquePrint
$18
$4.85 (1st Class mail)
Free
Printable 5x7 File††
$18
(Use code PDFONLY to remove s&h charges)
10x12 Plaques
$35
$9.75
$3
8" x 10" Print
$24
$4.35 (1st Class mail)
Free
7"x 13.6" WP Print
$28
$4.35 (1st Class mail)
Free
Printable 8x10 File††
$18
(Use code PDFONLY to remove s&h charges)
Coffee Mug
$24
$9.90
$4.85
Music Box
$46
$9.90
$3.85

Prints are usually mailed by 1st Class mail (3 to 10 days) unless other arrangements are made. If ordered with a larger gift, we bundle them together and send by Priority Mail. To see typical Turnaround Times, Click here. For shipping details, click here.

†† Printable files are usually sent in high-resolution PNG format, which is compatible with almost all layout or graphics programs, and photo-printing kiosks. Please let us know if you would prefer a different format. If you are ONLY ordering printable files, please apply this code in your shopping cart, to remove the shipping charges: PDFONLY

Discounts & Free Extras

We also offer these bonus gifts and discounts if you buy more than one of the above items. Yep, you can mix-and-match the items. Get an Eagle mug for Bill, a Music Box for Jimmy and a Flower Plaque for Susan, and you'll get 3 free matching bookmarks (one for Bill, one for Jimmy and one for Susan!)

Discounts & Free Extras

Mix-and-match items for every name on your list!

Buy 3 or more items and you'll receive 10% off and Free matching Bookmarks with each gift!

Buy 5 or more items and get
15% off, and free matching bookmarks for everyone.

Buy 10 or more gifts and get
20% off and free matching bookmarks for everyone.

For orders of 20 or more, get even better discounts!

Give us a call at 888-763-2646

What are the "Extras"?

Additional features for your name meaning gift
Bookmark

Bookmark

A 2" x 6.5" laminated bookmark with the name meaning and design that matches your gift. $3

NameCard

NameCard

A 2.5" x 3.5" laminated card with the name meaning and design that matches your gift. $3

Greeting Card

Greeting Card

A 5" x 7" full-color greeting card with the name meaning design and room to write inside. Comes with envelope. $5.95

Email Proof

Email Proof

We'll email you a proof of your personalized gift before we print it, so you can approve it or request changes. $3

Inscription

Inscription

Add a personal message to your gift (up to 200 characters). Available on plaques, mugs, and music boxes. $5

NameStory

NameStory

A detailed story about the name's history, meaning, and biblical connections. Printed on parchment paper. $9.95

Origin Scroll

Origin Scroll

A beautiful scroll detailing the origin and history of the name. Printed on parchment paper. $9.95

Gift Wrap

Gift Wrap

We'll wrap your gift in quality paper with a bow and gift tag. $4.95

What can I put in an inscription?

You can add a personal message to your gift for just $5. This is a great way to make your gift even more special. Your inscription can be up to 200 characters long and can include anything you'd like to say.

Here are some examples of inscriptions our customers have used:

Inscription Example
Inscription Example
"To our precious daughter on her 16th birthday. May you always know how deeply you are loved. Mom & Dad, June 12, 2025"
"Congratulations on your graduation! We are so proud of your accomplishments and the person you've become. Love, Grandma & Grandpa"
"On your baptism day, may you always walk in the light of Christ. With love from your godparents, Michael & Sarah"

Inscriptions are available on plaques, mugs, and music boxes. They are printed directly on the item, not on a separate label.

Shipping Information

We ship all of our products via USPS Priority Mail, which typically takes 2-3 business days to arrive once your order is shipped. Shipping costs are calculated based on the items in your order:

  • 5x7 NamePlaques: $7.35 for the first item, $3 for each additional item
  • 10x12 Plaques: $9.75 for the first item, $3 for each additional item
  • Coffee Mugs: $9.90 for the first item, $4.85 for each additional item
  • Music Boxes: $9.90 for the first item, $3.85 for each additional item
  • Prints: $4.35-$4.85 for First Class Mail (3-10 days)

Combined Shipping

If you order multiple items, we'll combine them into one shipment whenever possible to save you money. For example, if you order a plaque and a mug, you'll pay the shipping cost for the mug ($9.90) plus the additional item cost for the plaque ($3).

For printable files (PDFs), there is no shipping charge. Use code PDFONLY at checkout to remove shipping charges if you're only ordering printable files.

How long will it take to receive my order?

Shipping Timeline

Our personalized products are individually printed and personalized. Here's what to expect:

  • Plaques, WidePlaques, Music Boxes and Name Meaning Coffee Mugs are typically finished in 6 to 8 business days, and shipped by Priority Mail, which takes 2-3 days.
  • NameCards and Bookmarks are usually finished in 3 to 5 business days, and shipped by First Class Mail, which takes 3-5 days.
  • Printable Files are usually emailed within 1-3 business days.

Please note that these are typical timeframes and may vary during busy seasons or holidays. If you need your order by a specific date, please let us know when you place your order, and we'll do our best to accommodate your request.

Rush Orders

Need your order faster? We offer rush processing for an additional fee:

  • 3-Day Rush: $15 - Your order will be processed and shipped within 3 business days
  • Next-Day Rush: $25 - Your order will be processed and shipped the next business day
  • Same-Day Rush: $35 - Your order will be processed and shipped the same business day if ordered before 11am Eastern Time

To request rush processing, please call us at 888-763-2646 before placing your order. Rush processing does not include expedited shipping, but we can arrange for overnight or 2-day shipping at an additional cost.

International Orders

Yes, we ship worldwide! International shipping rates are calculated based on the destination country and the items in your order. Here's what you need to know:

  • International orders are shipped via USPS International Priority Mail
  • Delivery typically takes 7-14 business days, depending on the destination country
  • The recipient may be responsible for customs duties and taxes upon delivery
  • International tracking is provided for most countries

For a specific shipping quote to your country, please contact us with the items you're interested in and your shipping address.

Payment Options

We offer several convenient payment options:

Credit Cards

We accept Visa, MasterCard, American Express, and Discover

PayPal

Secure payments through your PayPal account

Phone Orders

Call us at 888-763-2646 to place your order

Mail Orders

Send a check or money order with your order form

All online transactions are secured with SSL encryption to protect your personal information.

Return Policy

We stand behind our products and want you to be completely satisfied with your purchase. If you're not happy with your order for any reason, please let us know and we'll make it right.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 7 days of receipt. We'll replace it at no additional cost or provide a full refund.

Returns and Exchanges

Since our products are personalized, we generally cannot accept returns unless there's an error on our part. If we made a mistake with your order, please contact us within 7 days of receipt, and we'll correct it at no additional cost.

Satisfaction Guarantee

If you're not completely satisfied with your purchase for any reason, please contact us. We'll work with you to find a solution that meets your needs, whether that's a replacement, modification, or refund.

To initiate a return or exchange, please contact us at 888-763-2646 or email us.

Still have questions?

We're here to help!

If you have any other questions about ordering, shipping, or our products, please don't hesitate to contact us.

Create Your Personalized Name Gift in 3 Simple Steps

1

Choose Your Gift & Theme

Start at the Name Gift menu, where you Choose a Gift and then a Theme.

Selecting from the Name Gift menu
2

Personalize Your Gift

Make the gift uniquely yours with various frames, sizes or special features.

Personalizing your gift options
3

Add Your Personal Touch

Personalize with any NAME, and if you'd like, a personal message to the recipient.

Adding name and personal message